1. Introduction
These Terms and Conditions (“Terms”) govern the use of services provided by Prominent Tax Service (“Company,” “we,” “us,” or “our”), including tax preparation, tax consulting, and business start-up services such as LLC formation, EIN assistance, and related consulting (collectively, the “Services”).
By engaging our Services, visiting our website prominenttaxservices.com, or signing any engagement documents, you (“Client,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, do not use our Services.
2. Scope of Services
2.1 Tax Preparation & Filing
We may provide, as applicable:
- Individual and business tax return preparation (federal, state, and local, where applicable)
- Electronic or paper filing of tax returns
- Amended returns
- General tax guidance related to your return
2.2 Business Start-Up Services
We may provide, as applicable:
- Assistance completing and submitting applications for LLC/Corporation/DBA formation
- Assistance obtaining an EIN from the IRS
- Basic guidance on business structure options
- Referrals to third-party professionals (e.g., attorneys, accountants, bankers)
2.3 No Legal or Investment Advice
We are not a law firm and do not provide legal advice or representation. Information we provide about entity types, contracts, or compliance is for general informational purposes only. You should consult an attorney or other licensed professional for legal or investment advice.
3. Client Responsibilities
You agree to:
- Provide complete and accurate information
- You are responsible for supplying true, correct, and complete information, including all income, expenses, dependents, deductions, and other relevant data.
- We are entitled to rely on the information you provide and are not required to verify supporting documentation, unless explicitly included in a separate written engagement.
- Timely cooperation
- You agree to provide all required documents and responses within requested timeframes so we can meet filing deadlines.
- We are not responsible for penalties, interest, or late fees caused by your delay in providing information or approvals.
- Review of returns and documents
- Before signing or authorizing e-filing, you must review the tax return or any business documents for accuracy and completeness.
- Your signature or electronic authorization indicates your approval.
4. Fees and Payment
4.1 Fee Structure
Our fees are based on factors such as:
- Complexity of the tax return or business start-up service
- Forms and schedules required
- Time spent, additional consultations, or research needed
We may provide an estimated fee before starting work. The final fee may differ if the scope changes.
4.2 Payment Terms
- Payment is due at or before completion of services, unless otherwise agreed in writing.
- We may require a deposit or retainer before beginning work.
- Certain services, such as business start-up packages or other special projects, may be non-refundable once work has begun, as outlined in a separate engagement agreement or invoice.
4.3 Non-Payment
If payment is not made as agreed:
- We may withhold delivery of completed documents or withhold filing of any returns until full payment is received.
- We reserve the right to suspend or terminate services and pursue any legal remedies available.
5. Refunds & Service Changes
Because our work is professional and customized to your situation, all fees are generally non-refundable once services have been performed, even if you later choose not to file, not to move forward with business formation, or change your mind after work has started.
Any detailed Return and Refund Policy for tax filing, business start-up services, or other services that we provide (including any policy posted on prominenttaxservices.com) should be read together with these Terms and will control in the event of a conflict.
6. Accuracy, Errors, and Amendments
6.1 Our Responsibility
We commit to using reasonable care and professional judgment in preparing your documents based on the information you provide.
6.2 Your Responsibility for Accuracy
You remain ultimately responsible for the content of any tax return or business filing submitted in your name.
6.3 Corrections and Amended Returns
- If an error is made due to our mistake, we will correct the error at no additional preparation fee for that specific return, within a reasonable time.
- If an amendment is required due to incomplete, inaccurate, or late information you provided, additional fees will apply.
7. IRS, State, or Other Government Notices
If you receive any notice, audit letter, or communication from the IRS, state, or other agency regarding a return or filing we prepared:
- You agree to notify us promptly and provide a copy of the notice.
- Representation before the IRS, state, or other agency is not automatically included in basic preparation fees. Additional fees may apply for responding to notices, preparing responses, or assisting with audits.
8. Confidentiality & Privacy
We are committed to protecting your personal and financial information as required by applicable laws and professional standards.
- We may use your information to provide services, improve our operations, or comply with legal or regulatory requirements.
- We may share your information with third-party providers only as necessary to perform services (for example, e-file providers, payment processors, or state/federal agencies), and such parties are expected to maintain confidentiality.
Please review our Privacy Policy, available by request and/or on prominenttaxservices.com, for more detail on how we collect, use, and protect your information.
9. Electronic Communications & Signatures
You agree that:
- We may communicate with you by phone, email, text message, client portal, or other electronic means.
- You are responsible for maintaining accurate contact information and checking messages regularly.
- Electronic signatures, approvals, and consents have the same legal effect as handwritten signatures where permitted by law.
10. Third-Party Services & Referrals
We may refer you to or work with third-party vendors (for example, banks, credit unions, registered agents, website designers, or other professionals).
- These third parties are independent of us.
- We are not responsible for their actions, omissions, fees, or services.
- You are responsible for reviewing and agreeing to their separate terms and conditions.
11. No Guarantee of Outcomes
While we aim to maximize your refund, minimize your tax liability, and assist with successful business formation, we do not guarantee any specific outcome, including:
- Amount of tax refund or balance due
- Approval of business filings or licenses
- Eligibility for credits, deductions, or financing
- IRS, state, or other government decisions
All decisions and approvals remain with the relevant authorities and third parties.
12. Limitation of Liability
To the fullest extent permitted by law:
- Our liability for any claim related to our Services is limited to the amount of fees you paid us for the specific service giving rise to the claim.
- We are not liable for any indirect, incidental, special, consequential, or punitive damages (such as lost profits, loss of opportunity, or stress) arising out of or related to our Services.
Nothing in these Terms shall limit any rights you may have under applicable consumer protection laws.
13. Termination of Services
Either you or we may terminate the engagement at any time, subject to the following:
- You remain responsible for payment of all fees for work performed prior to termination.
- If we determine we cannot continue the engagement (for example, due to ethical concerns, lack of cooperation, or non-payment), we may withdraw after giving reasonable notice, as permitted by law and professional standards.
14. Governing Law
These Terms are governed by the laws of the State of Michigan, without regard to its conflict of law rules, unless otherwise required by the laws of your state.
Any disputes arising out of or relating to these Terms or our Services shall be handled in the appropriate courts located in the State of Michigan, unless otherwise required by law.
15. Changes to These Terms
We may update these Terms from time to time. When we do:
- The “Last updated” date at the top will be revised.
- Continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.
16. Entire Agreement
These Terms, together with any signed engagement letters, invoices, receipts, privacy policy, or additional written agreements between you and us, form the entire agreement regarding our Services and supersede any prior understanding, written or oral.
17. Contact Information
If you have any questions about these Terms or our Services, please contact:
Prominent Tax Service
Michigan, USA
Phone: 248-672-3140
Email: prominenttaxservice@yahoo.com
Website: prominenttaxservices.com