Privacy Policy

 Privacy Policy - Prominent Tax Service  Last updated:November, 2025 Prominent Tax Service (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy  Policy explains how we collect, use, disclose, and protect your information when you use our services,  including:  • Tax preparation and filing services  • Website design and development services  • Business formation and startup services (including LLC filings and EIN applications)  • Our website: prominenttaxservices.com (the “Site”)  By using our services or accessing our Site, you agree to the terms of this Privacy Policy.  1. Information We Collect  We may collect the following types of information:  a. Personal Identification Information  • Name  • Date of birth  • Social Security Number (SSN) or ITIN  • Employer Identification Number (EIN)  • Mailing address and email address  • Phone number  • Driver’s license or state ID information  b. Financial & Tax Information (Tax Filing Services)  • Income documents (W-2s, 1099s, etc.)  • Bank account and routing numbers (for direct deposit or payment)  • Tax returns and supporting documents  • Investment, retirement, and property information  • Business income and expense records  c. Business Information (LLC/EIN & Startup Services)  • Business name and contact details  • Ownership details and member information  • Business address and industry  • State registration details and documents  d. Website & Technical Information (Website Design & Site Use)  • Domain names and hosting details (for website design clients)  • Branding content (logos, images, copy, and other media you provide)  • Website usage data (IP address, browser type, device information, pages visited, timestamps, etc.)  • Cookies and similar tracking technologies (where applicable)  2. How We Use Your Information  We may use your information to:  • Prepare, file, and manage your tax returns  • Provide website design, development, and related services • Assist with business formation, including filing LLC documents and applying for EINs  • Communicate with you regarding appointments, services, deadlines, updates, and support  • Process payments, send invoices, and provide receipts  • Maintain internal records and comply with legal and regulatory obligations under Michigan and federal  law  • Improve our Site, services, and overall client experience  • Respond to questions, support requests, or feedback  3. Legal Basis for Processing (If Applicable)  If you are located in a region that requires a legal basis for data processing, we may rely on:  • Your consent  • Performance of a contract (providing services you requested)  • Legal obligations (tax, regulatory, and recordkeeping requirements)  • Legitimate interests (operating and improving our business and services)  4. How We Share Your Information  We do not sell your personal information.  We may share your information with:  • Tax authorities (e.g., IRS, Michigan Department of Treasury, and other applicable agencies)  • Government agencies (for LLC filings, EIN applications, and other business registrations)  • Third-party service providers who help us operate our business, such as tax preparation software  providers, payment processors, secure document storage and e-signature platforms, and website  hosting and email providers  • Professional advisors (such as attorneys, accountants, or compliance consultants) when reasonably  necessary  • Law enforcement or regulatory bodies when required by law, court order, or to protect our rights,  property, or the rights and safety of others  5. Data Security  We take the security of your information seriously and use reasonable technical, administrative, and  physical safeguards to protect it, including:  • Secure file storage systems  • Restricted access to sensitive data  • Password protection and encryption where appropriate  However, no system or transmission over the internet is completely secure. While we strive to protect  your data, we cannot guarantee absolute security.  6. Data Retention  We retain your information only as long as necessary to:  • Provide services to you  • Comply with tax, legal, and regulatory requirements  • Maintain business and accounting records  When information is no longer needed, we will securely delete, destroy, or anonymize it where  reasonably possible.  7. Your Rights & Choices  Depending on your location and applicable law, you may have the right to:  • Request access to the personal information we hold about you  • Request correction of inaccurate or incomplete information • Request deletion of certain information, subject to legal and regulatory retention requirements  • Request that we limit or restrict certain types of processing  • Withdraw consent where we rely on your consent to process your information  To exercise these rights, contact us using the information in the Contact Us section below. We may  need to verify your identity before fulfilling your request.  8. Cookies & Website Tracking  Our Site, prominenttaxservices.com, may use cookies and similar technologies to:  • Enhance website functionality and performance  • Analyze traffic and usage patterns  • Improve the user experience  You can manage cookies through your browser settings. Please note that disabling cookies may affect  certain features or functionality of the Site.  9. Third-Party Websites  Our Site may include links to third-party websites or services, such as payment processors,  government portals, or external resources. We are not responsible for the privacy practices, security, or  content of these third-party sites. We encourage you to review their privacy policies before providing  any personal information.  10. Services for Minors  Our services are not intended for individuals under the age of 18. We do not knowingly collect personal  information from minors. If we become aware that we have collected personal information from a minor,  we will take steps to delete it as required by applicable law.  11. Changes to This Privacy Policy  We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated”  date at the top of this page. Any changes will be effective when posted on this page. Your continued  use of our Site or services following the posting of changes constitutes your acceptance of those  changes.  12. Contact Us  If you have any questions about this Privacy Policy or how your information is handled, please contact  us:  Prominent Tax Service  [Business Address – Michigan ZIP]  Phone: 248-672-3140  Email: prominenttaxservice@yahoo.com  Website: prominenttaxservices.com

Because our services are professional, customized, and based on the time and expertise of our staff, all fees are generally non-refundable once services have been performed, even if you decide not to file, not to use the documents prepared, or to discontinue your business formation.

By engaging our services, you agree to this Return and Refund Policy.

Fees paid for tax preparation and filing services are non-refundable once:

• We have started working on your return, and/or
   
• Draft tax documents have been prepared or shared with you, and/or
   
• Your tax return has been filed electronically or on paper.
   

If you decide not to file after work has begun, you are still responsible for payment in full for the work performed up to that point.

If we make a clear, documented error in preparing your return and it directly results in additional penalties or interest assessed by the IRS or state taxing authority, we will:

• Correct the return at no additional preparation fee, and
   
• Review your situation to determine whether any partial or limited fee adjustment is appropriate, at our sole discretion.
   

We are not responsible for penalties, interest, or additional tax due that result from:

• Incomplete, inaccurate, or late information you provided,
   
• Information you did not share with us,
   
• Changes in law or guidance after the filing date, or
   
• Your failure to file, pay, or respond to notices on time.
   

Because business start-up work involves immediate time, filings, and third-party costs, fees for the following are generally non-refundable once work has begun:

• LLC/Corporation/DBA preparation and filing
   
• EIN application and related forms
   
• Operating agreement drafts or templates
   
• Consulting calls regarding business structure or setup
   
• Any package or bundle that includes the above
   

If a filing is rejected due to an error on our part, we will correct and resubmit the filing at no additional service fee. Government or third-party fees may still apply and are usually non-refundable.

Any fees paid to government agencies or third-party providers (such as the IRS, state agencies, registered agents, payment processors, or banks) are not refundable by Prominent Tax Service. You must contact those agencies or providers directly regarding their policies.

• Deposits/Retainers: Any deposit or retainer paid to begin a tax or business start-up engagement is applied toward your final invoice and is non-refundable once work has begun.
   
• Consultations: Fees paid for consultations (phone, virtual, or in-person) are for our time and advice and are non-refundable, even if you decide not to proceed with additional services afterward.
   

If you need to reschedule a consultation, please contact us at least [insert hours, e.g., “24 hours”] in advance. Missed appointments or late cancellations may be charged a fee.

If you cancel before we start working on your file:

• We may, at our discretion, issue a partial or full refund of any deposit less any administrative or scheduling fee, if applicable.
   

If you cancel after work has started:

• You are responsible for all fees for work already performed,
   
• Any remaining balance of a deposit, after applying charges for completed work, may or may not be refunded at our discretion, and
   
• In many cases, deposits and fees will be fully earned and non-refundable.
   

Any digital products or deliverables we provide (such as completed tax returns, business formation documents, templates, checklists, or other materials) are considered final once delivered and are not eligible for refund, except in limited circumstances where we have made a clear error and choose to correct it.

We may provide revisions or updates to documents if needed, subject to additional fees depending on the scope of changes.

You agree to contact Prominent Tax Service first to attempt to resolve any billing or service concerns before initiating a chargeback or formal dispute with your bank, credit card company, or payment provider.

• Unauthorized or unjustified chargebacks may be treated as non-payment.
   
• We reserve the right to pursue collection, legal remedies, and recovery of chargeback fees, collection costs, and reasonable attorney’s fees where permitted by law.
   

If you believe you are entitled to a refund or adjustment under this policy, you must request a review in writing within 14 days of the service date or delivery date of the relevant document(s).

Please include:

• Your full name and contact information
   
• Date and type of service
   
• A detailed explanation of your concern
   
• Copies of any supporting documents or notices
   

We will review your request and respond within a reasonable time. Any decision regarding refunds, credits, or fee adjustments will be made at the sole discretion of Prominent Tax Service, in line with this policy.

We may update this Return and Refund Policy from time to time. When changes are made, the “Last updated” date at the top will be revised. Your continued use of our services after any changes are posted constitutes acceptance of the revised policy.

If you have questions about this Return and Refund Policy or wish to request a review, please contact:

Prominent Tax Service
Michigan, USA
Phone: 248-672-3140
Email: prominenttaxservice@yahoo.com
Website: prominenttaxservices.com